PLEASE BE INFORMED
In order to reinforce your passenger rights you can mandate Travel Pro S.A. to claim on your behalf. This concerns flight cancellations causing delays and involving in collateral damages like additional expenses for meals, transport & hotel accommodation etc.

Travel Pro S.A. takes care of the successful enforcement of a Compensation for air passengers on basis of European Regulation 261/2004 and charges with a commission equal to 25% (excluding VAT) of the total Compensation amount if the Compensation is successfully received.

We do not charge anything upfront: submitting a claim is free. We work on a "no win, no fee" basis and only get paid if our clients get paid. In order to secure compensation from the airline, we check if the claim is eligible, compile all documents to file the claim to the airline, we try to reach an out-of-court settlement and, in certain cases, escalate the claim to other institutions. If the claim is successful, we keep a 25% commission (excl. VAT).

Further information about the Air passenger rights can be found by clicking on the following link:
https://europa.eu/youreurope/citizens/travel/passenger-rights/

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